Online Courses Survey Introduction:Thank you for taking the time to complete this survey. Your responses will help us understand why some individuals have not completed the IAABO University online training course. This information is valuable for improving the course experience and supporting future participants in completing their training. The survey should take approximately 5-10 minutes to complete. Demographic Information1. What is your age? Under 18 18-24 25-34 35-44 45-54 55-64 65+ 2. How long ago did you enroll in IAABO University? Less than 30 days 30-60 days 61-90 days More than 90 days 3. What is your level of experience with basketball officiating? No experience Beginner (1-2 years) Intermediate (3-5 years) Advanced (6+ years) Course Participation4. How many modules or lessons have you completed in the IAABO University course? None 1-3 4-6 7-9 All modules Reasons for Non-Completion5. What are the main reasons you have not completed the course? (Select all that apply) Lack of time due to other personal or professional commitments Technical issues (e.g., login problems, website glitches) Course is too long or too time-consuming The material doesn’t feel relevant to my level of experience I lost interest in becoming a basketball official Other (please specify:) Non-Completion Reason (Other)6. On average, how many hours per week did you dedicate to the course? Less than 1 hour 1-2 hours 3-4 hours 5 or more hours I didn’t track my time spent 7. Was the course structure flexible enough for you to work at your own pace? Yes No Somewhat (please explain): Course Structure (Other)8. Was the course content engaging and easy to follow? Yes No Somewhat (please explain): Course Content (Other)Support and Communication9. Did you feel you received enough support during the course? Yes No Somewhat (please explain): Support and Commnication (Other)10. Did you experience any challenges with accessing technical support or customer service? Yes No Not applicable (I didn’t need support) Other (please specify): Technical Support (Other)Feedback and Suggestions11. What would have helped you complete the course? (Select all that apply) More flexible deadlines or extensions A shorter course length More engaging content (videos, interactive elements) Access to live help or real-time Q&A sessions A stronger incentive to complete the course (e.g., certification, rewards) Other (please specify): Course Help (Other)12. Do you have any suggestions for improving the course experience?13. Would you be interested in re-enrolling and completing the course in the future? Yes No Maybe (please explain): Re-Enroll (Other)14. If you have completed any other online courses, how does your experience with IAABO University compare? Much better Slightly better About the same Slightly worse Much worse I have not taken any other online courses Other (please specify): Experience with other courses (Other)Conclusion:Thank you for sharing your thoughts and feedback. Your responses are important to help us make improvements to IAABO University and better support future participants in completing their training.
